常见问题：
Do the prices include taxes?
No, all prices on the web site exclude taxes. When the product is delivered, taxes according to the law may be charged by the customs in your country (usually VAT). Thanks to commercial agreements between Israel and most countries, products originated from Israel are exempt of import taxes. We include a declaration of origin within the package.
How do I specify the voltage?
Our products can be set to work as 110-120V or 220-240V. If you don't specify anything, the voltage will be set according to the voltage in your country. If you require different voltage please specify it in your order.
Is it possible to change the voltage?
In most cases yes, but it requires opening the case, some soldering, and change of the specifications label at the back of the unit.
Are the cables directional?
No, the cables are not directional, but it is a good practice to keep them at the same direction.
Which cables are included?
The interconnects which are included with each product are described at the bottom of each product page. Power cords are not included
Which power cord do you recommend?
Thanks to the high effectiveness of our regulators in noise filtering our products are usually less sensitive to power cords. In most cases simple cords can be used. Some people reported improvements while using high quality power cords, while others reported absolutely no effect. Results may vary according to the rest of your system, so our recommendation is to experiment.
